We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
We may collect and process the following categories of personal data:
(a) Account data — your name, email address, and telephone number, provided by you when you register an account. This data is processed for the purposes of operating our services, ensuring security, maintaining backups, and communicating with you. The legal basis is the performance of a contract between you and us, or our legitimate interests in the proper administration of our website.
(b) Usage data — your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and navigation paths, as well as timing, frequency and pattern of your service use. The source of this data is our analytics tracking system. This data is processed for analysing the use of our website and services. The legal basis is our legitimate interests, namely monitoring and improving our website.
(c) Publication data — information that you post for publication on our website, such as ad listings, photos, and profile information. This data is processed for enabling such publication and administering our services. The legal basis is your consent.
(d) Correspondence data — the content and metadata of any communication you send to us or to other users through our messaging system. This data is processed for communicating with you and record-keeping. The legal basis is our legitimate interests, namely the proper administration of our website and communications with users.
We may also process any of your personal data where necessary for compliance with a legal obligation, or to protect your vital interests or the vital interests of another person.
Please do not supply any other person's personal data to us, unless we prompt you to do so.
We do not sell your personal data to third parties.
We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims.
When you publish an ad listing, certain information (such as your name, location, and contact details you choose to share) becomes publicly visible to other users of the website.
You acknowledge that personal data that you submit for publication through our website may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose.
We will retain your personal data as follows: usage data, account data, publication data, and correspondence data will be retained for a minimum period of one year following the date of collection, and for a maximum period of five years following the date of your last activity on the website.
If you delete your account, we will remove your personal data within a reasonable timeframe. Some data may be retained where necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims.
Under data protection law (including the GDPR, if applicable to you), you have the following rights:
(a) the right to access your personal data;
(b) the right to rectification of inaccurate data;
(c) the right to erasure of your data;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to lodge a complaint with a supervisory authority; and
(h) the right to withdraw consent at any time.
You may exercise any of your rights by contacting us at the email address listed on our contact page. We will respond to your request within 30 days.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
A cookie is a small file sent by a web server to your browser and stored on your device. It is sent back to the server each time your browser requests a page. Cookies may be "persistent" (stored until their expiry date) or "session" (deleted when you close your browser).
Cookies do not typically contain information that personally identifies you, but personal information we store about you may be linked to information stored in cookies.
We use cookies for the following purposes:
(a) Authentication — to identify you when you visit and navigate our website.
(b) Session status — to determine if you are logged into our website.
(c) Analytics — to analyse the use and performance of our website and services.
Our service providers use cookies and those cookies may be stored on your device when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
Most browsers allow you to refuse or delete cookies. The methods for doing so vary from browser to browser. Blocking all cookies may have a negative impact on the usability of our website. If you block cookies, you may not be able to use all the features on our website.
